Q Some questions you want to know
A 0:Are you trading company or manufacturer?
We are a foreign trading company,and we have our own factory.
1: What is your packaging?
Plastic woven tape, cardboard packaging, wooden boxes or any other packaging according to your requirements.
2: What are your payment terms?
T/T 50% as deposit, 50% before delivery. Before you pay the balance, we will show you photos of the product and package.
3: What are your delivery terms?
EXW, FOB, CFR, CIF, ,DAP,DDU.
4: How is your delivery time?
Generally speaking, it takes 2-5 days if the goods are in stock. Or it is 7-21 days if the goods are not in stock.The specific delivery time depends on the project and quantity of your order.
5: How to know the price?
Price is the most important concern for every customer. If you want to know the price, you need to know the following details: product specifications, quantity, Shipping Cost etc. These are the main factors that determine the price. The more you order, the lower the unit price you get!
6: Do you provide samples? Is it free or extra?
Yes,but need to pay for it. Generally it is cheaper than the cost of normal products.
7:How can you ensure the quality of your products?
The production process will be carried out in accordance with regulations and there will be dedicated testing personnel for real-time testing, and 100% testing will be conducted before delivery.We promise to provide high-quality products and after-sales service. If there are any quality issues, please contact us promptly.
8: After sales service?
We promise to take responsibility for defective goods if there are quality issues that differ from those described in large-scale production.
9:Are you able to make Non-standard or customized products?
Yes, we can.
10:What is your warranty policy?
All our products are warranted for one full year from the date of delivery against defects in materials and workmanship,excluding wear parts. Each individual product will be strictly inspected on our factory QC Process System before shipment. We also have a Customer Service team to respond to customers' questions within 12 hours.
11: what can you buy from us?
We supply all kinds of OEM aftermarket Bronze Parts and High Manganese Casting Parts suit for Symons,Sadvik ,Pegson,Telsmith and Nordberg Crushers, the crusher spares fit to your crushers guaranteed.but not limited what we mentioned these as below.
Main Products:
Crusher Bushing,Socket Liner,Piston Step Bearing,Eccentric Bushing,Main Shaft Step Bearing,Crusher Countershafte,Cone Crusher Upper Frame,Bottom Shell Bushing,Top Shell,Bottom Shell,Main Frame ,Adjustment Ring, Head Assy,Bowl,Drive Gear ,Counterweight assy ,Shaft ,Pitman ,Bronze Bushing ,Pump ,Tramp Release Cylinder ,Protection Bushing ,Gear and Gear & Pinion ,Jaw Crusher Fixed Jaw,Movable Jaw,Cone Crusher Mantle,Concave,Bowl Liner.Seals,Spring ,Wedge ,Toggle Plate ,Hydraulic Cylinder,Hydraulic Baler,Hydraulic Shear,Drill Toll,Rollers,other crusher parts,and Etc .
12:why should you buy from us not from other suppliers?
We have rich experience on this industry,and we are a worldwide supplier of high-quality wear and spare parts designed to fit all major jaw, cone, and impact crushers. Our extensive inventory ensures that we can provide durable, precision-engineered components to enhance the performance and longevity of crushing equipment across various industries. Whether you need manganese wear parts, precision-machined spares, or custom solutions, we deliver reliable products with fast global shipping, helping keep your operations running smoothly and efficiently.
13.How can you maintain a good long-term relationship with our business?
1. We maintain good quality and competitive prices to ensure that our customers benefit;
2. We respect every customer and treat them as friends. No matter where they come from, we sincerely do business with them and make friends.
